Frequently Asked Questions
Everything you need to know about Qero VPN.
What is Qero VPN?
Qero VPN is a privacy-focused VPN app for iPhone and iPad. It helps protect your internet connection with an encrypted tunnel, making it harder for others on the same network to monitor your activity.
Is Qero VPN available on iPhone?
Yes. Qero VPN is available on the App Store and works on all iPhones and iPads running a compatible version of iOS.
Is an Android version available?
Not yet. Qero VPN is currently available for iOS only. An Android version is in development β stay tuned.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. To cancel, go to Settings β Your Name β Subscriptions on your iPhone or iPad, select Qero VPN, and tap Cancel Subscription.
Does Qero VPN work on public Wi-Fi?
Yes. Qero VPN is especially useful on public Wi-Fi networks, where your connection may be less secure. It helps encrypt your traffic and protect your data on open or shared networks.
Why does VPN speed vary?
VPN speed depends on your internet connection, the distance to the selected server, and current server load. Performance and availability may vary by region and network conditions.
Do prices vary by country?
Yes. Subscription prices may vary by region based on Apple's pricing tiers. The final price is always confirmed by Apple before any purchase is made.
How do I contact support?
You can reach our support team through the Contact page on this website, or by emailing [email protected]. We aim to respond within 24β48 hours.
Does Qero VPN support iPad?
Yes. Qero VPN works on both iPhone and iPad. The app is optimized for iOS and adapts to different screen sizes.